Shipping

The following terms of sale apply to orders placed through this Site:

  1. Processing: All orders shall be subject to the terms of these Terms and Conditions. Orders may only be made by individuals who are over the age of legal majority in their jurisdiction of residence. We reserve the right to cancel any orders that do not contain a valid address. Pricing stated on the Site may be changed at any time. You will be billed for your order at the time it is placed. Taxes shall be applied to the billed amount and shall be based upon the region the order is to be delivered. You may only purchase or order products for non-commercial and lawful purposes and any other use is not permitted.
  2. Returns & Replacement :Decoris takes pride in making sure the customer gets what he sees and sees what he expects. Each and every product of ours will be comprehensively tested and tried. On grounds of production deformities and shortcomings, the customer will be entitled a complete no questions asked replacement. However, an exchange request can only be made within 48 hours of receiving the order. On grounds of complaint of the customer, we will take the product back provided we receive our material in uncompromising condition. Once product is received by us, it needs to pass inspection procedure to make sure the product is unused, unopened and in same condition as sent in. When all grounds are clear, we will dispatch then customer's desired exchanged product or refund the amount. In case of exchange the order should be of the same or higher order value as the returned order. Please note that only a part of the order cannot be exchanged. Please allow 10-12 working days for the entire exchange process to be completed.
    *In case of COD orders, the shipping + COD charges are non-refundable.

Cancellation

Even though we do not have any discretions over orders being placed on our website by visitors, we do hold the eventual authority over fulfilling it. We might put an order on hold or cancel it if it is deemed fraudulent or malicious, without liability. We also reserve the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on the website and stock unavailability. We may also require additional verification or information before accepting any order. We may contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your account. Any promotional voucher used for the cancelled orders may not be refunded. Further, in case of suspicious transactions, we reserve the right to inform law enforcement officials and provide them with all transaction details that may be requested for investigation of any illegal activity.

The customer may cancel their order within 2 working days of placing it with us. Once order is shipped, it is not under our control to cancel it. 

  1. Quantity Limits: DECORIS reserves the right to impose additional limits to the quantities and products which you, your family or any group can purchase, to reject, correct, cancel or refuse orders, and to determine accounts in its discretion including, without limitation, if DECORIS believes that your conduct contravenes applicable law or is harmful to the interests of DECORIS. If you have any questions, please contact us.
  2. Delivery: We will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated in the order; however, DECORIS will not be responsible for any delays in delivery which are beyond our control. Where delivery is delayed, DECORIS will notify you as soon as possible.
  3. Fraud: In order to protect you and DECORIS from fraudulent transactions, DECORIS may provide your transaction-related information to a reputable third-party organization to perform an address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address. DECORIS also reserves the right, at its discretion, not to ship items ordered or purchased on this Site to certain addresses. In the event that DECORIS chooses not to ship an item, you will be notified by email and any amount charged to you will be refunded.
  4. Discounts: DECORIS may cancel any order and/or refuse to accept or redeem any promotion code, discount or offer that DECORIS believes to be fraudulent, improperly obtained or is not being redeemed by the intended recipient of the promotion code, discount or offer.