Mystery Box FAQ’s



1- What is so special about MY DECORIS MYSTERY BOX?

The 'My Decoris Mystery Box' that you will receive is going to be as unique as you are - it is tailor- made to suit your specific interests, beauty preferences, hair & skincare goals and concerns.

Every individual is different and so are the boxes they receive each month.


2- How My Decoris Skincare Mystery Box is special?

While there are companies that offer personalised beauty products for their customers, they all end up offering their own products inside their boxes, thereby limiting the choices available to customers. 
This is where My Decoris Personalised Mystery Box differ. We analyse each user's unique skin & beauty related needs & preferences to prepare a detailed tailor-made routine and then put in the best products available in the market inside their mystery box. There are no ties with a particular brand to push any particular product, no guesswork involved,  it's only about which product can suit our customers best, catering to their specific skin, hair & beauty related goals and concerns.


3- What is the benefit of subscribing to My Decoris Mystery Box?

There are actually more than one: 

You'll get new products to try every month but these are the products that are in sync with your personalised needs.

What you will receive will include 3/4 full size products that are enough to last one complete month.

You will also receive your tailor-made regimen that will keep you beautiful and glowing inside-out.


4- Is My Decoris Mystery Box worth its price?

It's rather cheap especially considering the fact that the products you receive are only proven bestsellers in their respective categories, hence they are costly. Still you end up receiving products at much discounted prices. Thus we have endeavoured to create a win - win situation for our beautiful customers.


5- What will I receive in a typical box?

A typical My Decoris Mystery Box contains 3-4 full size products plus additional gifts and mystery items to pamper you with. It's like that special birthday gift that you will give to yourself or someone you love each month.


6- Why it is called a 'Mystery Box?'

Your personalised box still contains enough mysteries; it's filled with surprise gifts and products to enjoy the unboxing experience and to have that feeling of being special and cared for.


7- Can I cancel my subscription?

Absolutely. You can cancel your subscription anytime you wish to. 


8- What is the Subscription Policy for My Decoris Mystery Box?

Subscription Policy:

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

See our returns policy for more details on returns and refunds.


9- What are the other things that I can control?

You will be glad to know that you have complete control over your subscription because we need to empower our customers.

You can skip, reschedule, edit, cancel deliveries anytime matching your needs.


Happy Subscribing :)